Terms and Conditions


The agreement:

1. The general terms and conditions form an integral part of the treatment
agreement (s) the dental care provider (hereafter referred to as the “care provider”), including this
his employees, and the patient, hereinafter referred to as the agreement. They are before or upon closing
agreement (s) made available to the patient or his legal representative (s) on
request forwarded.

Third parties:

2. The care provider is entitled to engage third parties in the performance of the agreement. He will be at the
the choice of these third parties must exercise due care and, if reasonably possible, prior consultation
with the patient, with the exception of observers and dental technicians. The caregiver is for
the behavior of these third parties. Articles 7: 404, 7: 409 and 7: 422 paragraph 1 of the Dutch Civil Code do not apply

Costs and payment:

3. The costs of treatment, including the costs of technology and materials, will be charged
with and are due by the patient, regardless of whether he can fully or partially cover the costs
claims from and to the patient are reimbursed by a health insurer. The costs of treatment of
Minors are charged and owed by law
representative (s).

4. The healthcare provider calculates, unless otherwise indicated by him, the costs of treatment under the
standard price list used by him / her, which standard price list in the practice of the care provider
is available for inspection. Changes to the standard price list are reserved. If the rates change
on the standard price list a price change of the agreed treatment results in then will
the care provider informs the patient in writing and / or digitally about this prior to treatment.

5. Appointments must, if necessary due to force majeure, be made no later than 24 hours prior to treatment
be canceled. In the event of late or late cancellation of the appointment, the care provider is entitled to the
to reserve reserved time and / or agreed treatment when there is no other
patients could be treated or other honored work could be performed,
this with a minimum of € 15 per quarter.

6. Payments must be made by the patient within 30 days of the date of the invoice. The
Payments made by the patient always first serve to settle the interest, damage and loss due
costs and subsequently of claimable claims that have been open the longest, even if the patient mentions
that the payment relates to a later invoice. If there is an advance payment, this will be settled
with the last declaration under the agreement. Notwithstanding the foregoing, the
healthcare practitioner entitled to demand immediate and / or cash payment at any time.

Treatment and information:

7. Prior to any comprehensive and / or radical dental treatment that an amount
the patient or his / her legal costs amount to one hundred and fifty euros or more
representative provides a quotation in writing and / or digitally, containing a description of the
services to be performed by the care provider for the relevant treatment, charged per service
rate to be charged, as well as material and technical costs. If prior provision
if it is not reasonably possible then the care provider is not obliged to provide the aforementioned
prior written and / or digital quotation, provided that the costs of the treatment in that case – unless
this is also not reasonably possible prior to the work with the patient and / or his / her
legal representative (s) has been discussed. In the event of a change in the treatment plan, unforeseen complications
the care provider informs the patient about this during treatment or when the budget is exceeded
written. To the extent possible, the treatment plan will also include the expected consequences
and risks to patient health and other treatment methods that may be considered
come. The patient is obliged to provide all information and documents that the care provider considers necessary
for the execution of the agreement, in time and in the desired form and in the desired manner
to make available. The resulting from the delay in the execution of the agreement
extra costs and extra handling costs arising from failure, late or improper use
providing the requested data and documents are for the account of the patient. The patient
is responsible for the accuracy, completeness and reliability of the information available to the care provider
information and documents. At the patient’s request, the care provider records in writing for which
intervention of a radical or non-radical nature has given this permission.

Complaints and complaints:

8. Complaints about invoices must be submitted to the healthcare provider in writing 8 days after the invoice date
submitted, failing which the patient is deemed to have accepted the invoice as correct.
Submitting a complaint about an invoice does not suspend the payment term and obligation.
The same applies to complaints submitted to the Dentistry Complaints Committee or any other body.

Payment term exceeded:

9. If the patient does not, not timely, not properly, or only partially meets his payment obligations
has met, the patient is always immediately in default, without any further explanation
notice of default is required and the amounts due are immediately due and payable. In that case the patient is
owe the care provider the statutory interest for the period of the absence, as well as all costs
that the care provider must make to collect his claim, including the extrajudicial costs
be set at 15% of the amount due, with a minimum of Euro 100, without prejudice
the right of the care provider to claim full damage.

10. In the event of payment arrears, the care provider is entitled to suspend or to continue treatment require it to be performed only against cash payment.


11. The liability of the care provider is limited to the amount that is covered by the
where applicable, the health-care provider takes out professional liability insurance,
plus the amount of the deductible of the healthcare provider under the insurance.